Definition
The user job, experience boundary, success measures, and accountable owner.
Applications, integrations, and modernized workflows built around existing tools instead of beside them.
The user job, experience boundary, success measures, and accountable owner.
The interface, integrations, model behavior, persistence, and controls required for useful use.
Representative cases that test the actual job, not a polished demo.
Instrumentation, rollout boundaries, support context, and next decisions after use begins.
Choose a narrow job where a better system would make a real difference.
Put an early version in context while it is still inexpensive to change.
Build the experience, data path, tools, safeguards, and evaluation as one system.
Start with observable use, review what happens, and widen access on evidence.
Often, using the least fragile interface available: an API, view, file exchange, or controlled browser workflow.
No. We work alongside the people who own surrounding systems and leave code they can operate.